Privacy Policy

Last updated: 24 June 2026

GBL Auto Winks (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. It applies to our website gblautowinks.co.uk and to any orders, enquiries and services connected with it.

Who we are

GBL Auto Winks is the data controller responsible for your personal information.

Address: 149 Thomas Street, Portadown, Co. Armagh, Northern Ireland, BT62 3BD
Email: leah@gblautowinks.co.uk

If you have any questions about this policy or how we handle your information, please contact us using the details above.

The information we collect

We may collect and process the following:

Identity and contact details: your name, email address, billing address and delivery address.
Order information: the products you buy, order value, order history and any correspondence about your order.
Payment information: payment is handled securely by our payment providers. We do not see or store your full card details.
Account information: if you create an account, your login details and saved preferences.
Enquiry information: anything you tell us through our contact form or by email.
Marketing preferences: whether you have chosen to receive marketing emails from us.
Limited technical information: basic data your browser sends when you use the site, used only to keep it secure and working.

We do not use website analytics or tracking cookies on this site.

How we collect your information

We collect information when you:

Place an order or go through checkout
Create an account
Sign up to our email list
Contact us through our contact form or by email
Browse the site (limited technical data only, see Cookies below)

How and why we use your information

We only use your information where we have a lawful basis to do so:

To process and deliver your orders — to perform our contract with you.
To take payment and prevent fraudulent transactions — to perform our contract, to meet a legal obligation, and for our legitimate interest in preventing fraud.
To manage your account — to perform our contract with you.
To respond to your enquiries — for our legitimate interest in answering your questions.
To send order and delivery updates — to perform our contract with you.
To send marketing emails, where you have opted in — based on your consent.
To keep accounting and tax records — to meet our legal obligations.
To keep the website secure — for our legitimate interest in protecting our business and customers.
To handle returns, refunds and complaints — to perform our contract and meet our legal obligations.

Marketing

If you opt in, we will send you news, offers and product updates by email. You can unsubscribe at any time using the link in any marketing email, or by emailing leah@gblautowinks.co.uk. We will not pass your details to third parties for their own marketing.

Cookies

Our site uses a small number of essential cookies needed for it to function, for example to remember the items in your basket and to let you log in and check out securely. These do not require consent because the site cannot work properly without them.

We do not use analytics, advertising or tracking cookies.

You can control or delete cookies through your browser settings, but some features of the site may not work if you do.

Who we share your information with

We only share your information where it is necessary to run our business and provide our services. This may include:

Payment providers who process your payment securely, including Klarna where you choose to pay in instalments. Klarna may carry out its own checks and handles your data under its own privacy policy.
Delivery and courier partners who fulfil and track your orders.
Service providers who host our website and email and support our day-to-day operations.
Professional advisers, such as our accountant, where required.
Law enforcement or regulators, where we are legally required to share information.

We require anyone who handles your information on our behalf to keep it secure and to use it only for the purposes we specify.

Storing your information

We aim to store and process your information within the UK and Europe. Where any provider processes data outside the UK, we take steps to ensure it is protected by appropriate safeguards recognised under UK data protection law.

How long we keep your information

We keep your information only for as long as we need it:

Order and transaction records: for six years after the end of the relevant tax year, to meet our legal and accounting obligations.
Account information: until you ask us to close your account.
Enquiry messages: for a reasonable period after we have dealt with your enquiry, then we delete them.
Marketing data: until you unsubscribe or ask us to remove you.

How we keep your information secure

We use appropriate technical and organisational measures to protect your information, including a secure (SSL encrypted) website and restricted access to personal data. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Object to or restrict how we use your information
Ask us to transfer your information to another provider
Withdraw your consent at any time, where we rely on consent

To exercise any of these rights, email us at leah@gblautowinks.co.uk. We will respond within one month.

Children

Our website and products are intended for adults. We do not knowingly collect information from anyone under 16. If you believe a child has provided us with their information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page, with the date it was last updated shown at the top.

How to contact us or make a complaint

For any privacy questions or requests, contact us at:

GBL Auto Winks
149 Thomas Street, Portadown, Co. Armagh, Northern Ireland, BT62 3BD
Email: leah@gblautowinks.co.uk

If you are unhappy with how we have handled your information, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

Website: ico.org.uk
Helpline: 0303 123 1113

We would appreciate the chance to put things right first, so please do contact us before approaching the ICO.